45ph Privacy Policy – How We Handle Your Personal Data

1Who This Policy Applies To

This Privacy Policy applies to all visitors of the 45ph website at 45ph.vu and all registered account holders who use the 45ph platform, including through the 45ph mobile application on Android or iOS. It covers all interactions with the platform from the moment you visit the homepage through to account registration, gameplay, deposits, and withdrawals.

This policy applies specifically to players based in the Philippines and is written in accordance with the platform's focus on Filipino users. All personal data handled by 45ph is processed in Philippine Peso context and with Philippine banking and identity standards in mind.

2Information We Collect

45ph collects different types of information depending on how you interact with the platform. Here is a clear breakdown:

We do not collect credit card numbers or cryptocurrency wallet addresses, as these are not accepted payment methods on the 45ph platform.

3Why We Collect Your Information

Every piece of information 45ph collects serves a specific purpose. We do not collect data speculatively or to build profiles unrelated to your use of the platform. The primary reasons we collect personal information are:

• To create and maintain your 45ph player account and verify your identity
• To process PHP deposits and withdrawals through your chosen Philippine bank or e-wallet
• To verify that you meet the minimum age requirement of 21 years
• To comply with know-your-customer (KYC) and anti-money-laundering (AML) obligations
• To detect and prevent fraudulent activity, account sharing, and platform abuse
• To provide customer support and resolve account-related queries
• To improve platform performance, fix technical issues, and enhance the user experience
• To send transactional notifications such as deposit confirmations, withdrawal status updates, and security alerts via the contact details registered on your account

45ph does not send unsolicited marketing messages without your explicit consent. If you have opted in to receive promotional communications, you can update this preference through your account settings at any time.

4How We Protect Your Data

The security of your personal information is taken seriously at 45ph. The following measures are in place to protect your data:

• TLS/SSL encryption — all data transmission between your device and 45ph servers is encrypted in transit
• Access controls — your account data is only accessible to authorised 45ph personnel who need it to perform their role
• OTP verification — one-time password authentication is required for sensitive account actions including new device logins, password changes, and adding withdrawal accounts
• Secure document storage — KYC documents submitted for identity verification are stored in encrypted systems separate from your general account data
• Session management — sessions time out automatically after periods of inactivity to prevent unauthorised access if you leave your device unattended

5Sharing Your Information

45ph does not sell your personal information to any third party. We do not transfer your data to advertisers, data brokers, or unrelated commercial organisations.

In limited circumstances, 45ph may share your information with the following categories of recipients:

• Payment processors — Philippine banking partners and e-wallet platforms involved in processing your transactions in PHP, to the extent necessary to complete those transactions
• Identity verification providers — third-party KYC service providers who assist in verifying your identity documents, operating under confidentiality obligations
• Technology service providers — companies that provide hosting, security, or platform infrastructure services to 45ph, who process data on our behalf under data processing agreements
• Legal and regulatory bodies — when we are required by law to disclose information, or when disclosure is necessary to protect the platform and its users from fraud or criminal activity

Any third party that receives data in the course of providing services to 45ph is bound by confidentiality obligations and may not use your data for their own purposes.

6Cookies and Tracking

The 45ph website and mobile app use cookies and similar tracking technologies to keep the platform functioning properly and to understand how it is being used. Here is what each type does:

• Essential cookies — required to keep your session active, maintain your logged-in state, and ensure core features like deposits and game loading work correctly. These cannot be disabled without breaking the platform.
• Performance cookies — help us identify which parts of the platform are slow or generating errors, so we can improve them. Data collected is aggregated and not linked to individual accounts.
• Security cookies — used to detect unusual login patterns or potential account security threats, such as login attempts from unrecognised locations.

45ph does not use advertising cookies or cross-site tracking pixels to follow your activity on unrelated websites. You can manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the platform.

7Data Retention

45ph retains your personal data for as long as your account remains active and for a reasonable period after account closure to comply with legal, regulatory, and financial record-keeping obligations.

Specific retention periods vary by data type:

• Account registration information is retained for the duration of your account and for a period after closure
• Financial transaction records, including PHP deposit and withdrawal history, are retained for a minimum of five years in line with standard financial record-keeping requirements
• KYC identity documents are retained for the duration required by applicable regulations governing identity verification in the context of online platforms
• Support communications are retained for a period sufficient to resolve ongoing queries and for quality assurance purposes

When retention periods expire and there is no ongoing legal basis for retaining your data, 45ph will delete or anonymise that information in a secure manner.

8Your Rights Over Your Personal Data

As a registered player at 45ph, you have rights over the personal data the platform holds about you. Here is a summary of those rights and how to exercise them:

To exercise any of these rights, contact 45ph support via email at [email protected] or through the in-app support channel. We will respond to all data rights requests within a reasonable timeframe.

9Children and Minors

The 45ph platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If an account is found to belong to a player who is under 21, the account will be closed and any balance may be subject to forfeiture in accordance with the platform's Terms & Conditions.

If you believe a minor has registered an account on 45ph, please contact support immediately at [email protected] so we can investigate and take appropriate action. Protecting minors from accessing real-money gaming is a responsibility we take seriously.

10Updates to This Privacy Policy

45ph may update this Privacy Policy from time to time to reflect changes in how the platform operates, new legal requirements, or improvements in our data handling practices. When we make material changes, the updated policy will be posted on this page with a revised effective date at the top.

We encourage you to review this page periodically. Your continued use of the 45ph platform after an update is posted constitutes your acceptance of the revised policy. If we make significant changes that affect your rights, we will notify you through your registered contact details where possible.

11Contact Us About Privacy

If you have any questions, concerns, or requests related to this Privacy Policy or how 45ph handles your personal data, you can reach us through the following channels:

• Email: [email protected] — for written data privacy requests and queries
• In-app support: Available 24/7 from within your 45ph account or the mobile app
• FAQ page: Common questions answered at 45ph FAQ

When contacting us about a data-related matter, please include your registered email address or account reference number so we can locate your records accurately and respond efficiently. All privacy-related requests are handled confidentially.